Note: If these Terms, Policies, or Agreements are available in multiple languages, and any discrepancies exist between translations, the English version shall prevail.
1. Plan model
BabySea currently offers a free plan and paid plans named Starter, Pro, Scale, and Enterprise. Paid plans are offered in monthly and yearly variants in the current billing configuration. Customers manage subscriptions and billing details from the Billing area of the dashboard.2. Credits
BabySea uses a credit-denominated balance for generation usage.- In the current product, 1 credit maps to 1 USD of balance.
- The balance supports three decimal places.
- BabySea records reserve, charge, refund, and add events in a credit ledger for account-level auditability. Credit-ledger retention windows are described in Data lifecycle.
3. Welcome credits
In the current product, each new user receives a one-time welcome credit allocation of $1.00. This is a per-user onboarding benefit, not a recurring reward for every new team or account created by the same user.4. Credit packs
The dashboard currently offers one-time credit packs on top of paid subscriptions. In the current self-serve workflow:- the account must already have an active subscription;
- the purchase UI is available from Billing;
- only the Primary Owner can purchase credit packs in the current product; and
- credit packs are add-on purchases and do not replace the underlying subscription plan.
5. Automatic reserve, charge, and refund behavior
BabySea uses a staged credit flow for generation requests.- Credits are reserved when a generation request is accepted for processing.
- The reserved amount is finalized as a charge when the generation succeeds.
- If the generation fails, BabySea may return the reserved amount as a refund.
- If a customer cancels an eligible in-flight generation before completion, BabySea may refund the reserved amount when the cancellation is successfully applied.
6. Billing authority in team accounts
In team accounts, the current dashboard separates billing visibility from billing purchasing authority. The team role model is described further in Account and workspace.- Team members can view the Billing page in the current product.
- Subscription changes, payment methods, and credit-pack purchases are reserved to the Primary Owner.
- Owners may operate most other administrative areas without receiving the same billing purchase rights.
7. Rate limits by plan
Plan level also affects usage controls. The current account-level limits are described in API and inference.8. Refund boundaries
Unless required by law or separately agreed in writing:- BabySea does not promise discretionary cash refunds for completed successful generations;
- automatically applied credit refunds are limited to service-side failure and successful cancellation conditions enforced by the product logic; and
- billing disputes, payment issues, and account-specific refund requests are reviewed through BabySea support channels.